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Description: This lesson focuses on educating technical talent on how businesses operate, covering core processes like sales, marketing, and customer service. Learners will understand how to analyze and align their services to meet core business goals.

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Description: Learners will be introduced to the basics of managing projects—how to define the project’s scope, plan tasks, and set realistic timelines to deliver results effectively.

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Description: This topic covers strategies for organizing time, prioritizing tasks, and managing workload effectively, ensuring nothing important falls through the cracks.

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Description: Learners will explore the importance of clear and empathetic communication with clients, understanding their needs, and maintaining strong relationships through regular updates and feedback.

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Description: This lesson focuses on how to stay motivated, solve challenges independently, and manage tasks without constant oversight.

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Description: Learners will refine their technical skills while also learning how to continuously improve and build a professional network that can support their career growth.

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Description: This topic covers the importance of safeguarding client data, maintaining confidentiality, adhering to ethical standards, and understanding legal responsibilities.

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Description: Learners will explore various tools and technologies that can automate repetitive tasks and improve service delivery efficiency.

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Description: This lesson focuses on how to market your services, build a strong personal or company brand, and create effective promotional strategies.

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Description: Learners will understand how to negotiate fair terms with clients, set competitive pricing, and offer trials that demonstrate their value.

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Description: This topic covers how to remain flexible and adaptable to changing client needs while ensuring that small details are not overlooked in the process.

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Description:  Learners will discover best practices for professionalism, resolving conflicts with clients, and building long-term client relationships.

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This document provides additional resources to deepen your understanding of the topics covered in this program. Below, you’ll find links to articles related to each lesson to support your further reading.

Welcome to the quiz section. Before you begin, please make sure you have watched the lesson videos thoroughly, as the questions are designed to test your understanding of key concepts discussed.

Here are a few things to keep in mind:

1. This is a timed quiz, so you’ll need to manage your time effectively.
2. Read each question carefully and choose the best answer based on the material covered in the lesson.
3. The quiz is an excellent opportunity to test your knowledge and reinforce what you’ve learned, so try your best!