Enroll for Program

This program includes:

  • Minimum of 5 hands on courses
  • Quiz and assessment
  • Gradings
  • Certificate of completion

Business Operations Specialist

Last updated: April 2025

About this program

This program aims to develop learners into well-rounded professionals capable of supporting and optimizing business functions, ensuring operational efficiency, and contributing to business growth. Through practical knowledge and application, learners will understand key concepts across business operations, project management, finance, HR, and customer relations.

Program Courses

Provide learners with an understanding of the key components of the Business Model Canvas and how to use it to design, analyze, and improve business strategies.



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Learners will explore fundamental marketing and sales strategies, including market research, digital marketing, and customer relationship building



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CUSTOMER SUPPORT



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Learners will gain an introduction to user-friendly website design, covering layout, navigation, SEO, and e-commerce integration



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This course covers basic accounting principles like managing cash flow, bookkeeping, and using financial tools to maintain business profitability




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 Learners will learn essential HR practices such as recruitment, employee management, payroll, and compliance with labor laws




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Learners will explore core administrative tasks like scheduling, procurement, and document management to ensure smooth daily operations



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This course covers the basic legal aspects of running a business, including contracts, intellectual property, and compliance with regulations

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Learners will understand how to create and implement SOPs to ensure efficiency and consistency in business operation



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 Learners will explore project management fundamentals and Agile practices to manage resources, timelines, and adapt to changes in business needs




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This course teaches how to identify, negotiate, and manage business partnerships that help drive growth and collaboration



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 The course seeks to provide insights into information systems and promote data-driven decision-making through analytics tools while raising awareness of cybersecurity principles to protect organizational assets. It encourages learners to embrace emerging technologies, fostering a culture of innovation and adaptability for organizational success.



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Introduces leadership styles, team dynamics, and strategies for managing people and motivating staff in a small business context



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 Focuses on effective internal and external communication skills, including presentations, emails, and customer-facing communication strategies



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